Contact Magnolia Stay

We're here to help

Whether you're planning a restorative alpine stay, have a question about our rooms, or wish to make a dining reservation, our team is ready to assist. Reach out by phone or email, or visit us in the heart of Queenstown.

Our team is available daily from 8:00 AM to 8:00 PM New Zealand time.

We respond to emails within one business day.

For urgent booking enquiries, a phone call is the quickest way to reach us.

Phone

Call us directly to speak with our reservations team. We're happy to help with room availability, special requests, and local recommendations.

+64 3 555 7426

Available daily from 8:00 AM to 8:00 PM.

Email

Prefer to write? Send us an email and we'll get back to you with detailed information and personalised suggestions.

We aim to reply within one business day.

Visit Us

Our hotel is located on Earl Street, a short stroll from Queenstown's lakefront and town centre. We welcome you to drop by for a cup of tea and a tour of our spaces.

11 Earl Street, Queenstown, New Zealand

Reception is open daily from 8:00 AM to 8:00 PM.

Booking Enquiries

Plan your stay with ease

For room reservations, we recommend calling our reservations team directly. They can check live availability, discuss room options, and note any special requests such as dietary needs or celebration arrangements.

  • Have your preferred dates and number of guests ready.
  • Mention any special occasions or accessibility requirements.
  • Ask about our seasonal packages and dining inclusions.

Email for detailed itineraries

If you're planning a longer stay or have multiple questions, email us with your travel dates and interests. We'll respond with personalised suggestions for rooms, dining, and local experiences.

  • Include your approximate arrival and departure dates.
  • Let us know if you're interested in our poker lounge or other experiences.
  • We can arrange group bookings for special events.
Email [email protected]

Location & Directions

In the heart of Queenstown

Magnolia Stay is tucked away on Earl Street, just a short walk from the lakefront and the vibrant town centre. Our location offers the perfect balance of convenience and tranquillity, with easy access to Queenstown's shops, restaurants, and outdoor adventures.

11 Earl Street, Queenstown, New Zealand
  • Approximately 10 minutes' walk from Queenstown Bay Beach.
  • Close to the Queenstown Gardens and the Skyline Gondola.

Arriving by car or shuttle

If you're driving, we recommend using a GPS or map app and searching for 'Magnolia Stay, Earl Street'. There is limited on-site parking available for guests, and several public parking options nearby. Queenstown Airport is approximately 15 minutes away by car or taxi.

  • On-site parking is subject to availability.
  • Airport shuttles and taxis are readily available.
  • We can assist with arranging transfers upon request.

Frequently Asked Questions

What else should I know before contacting Magnolia Stay?

Our reception is open daily from 8:00 AM to 8:00 PM. Outside these hours, we are available for emergencies and late check-ins by prior arrangement.

  • Late check-in can be arranged by calling ahead.
  • For non-urgent matters, please email us.

Yes, we recommend booking a table in advance, especially for dinner. You can call us or mention your dining preferences when making a room reservation.

  • Dinner service runs from 6:00 PM to 9:00 PM.
  • Breakfast is available for guests from 7:30 AM to 10:00 AM.

We can help arrange airport transfers with a trusted local provider. Please let us know your flight details when you book, and we'll take care of the rest.

  • Transfers are subject to availability.
  • Approximate cost can be provided upon enquiry.

Our poker lounge is available to hotel guests and their invited companions. It offers an elegant, social card-playing experience with physical tables and symbolic chips only. Please contact us for more details.

  • The lounge is open from 4:00 PM to 11:00 PM.
  • No real-money gambling is offered.

Send a Message

We'd love to hear from you

Use the form below to send us a message. We'll respond to your enquiry within one business day. For urgent matters, please call us at +64 3 555 7426.

All fields are required. We respect your privacy and will only use your details to respond to your enquiry.

A Gentle Reminder

Your restorative alpine retreat awaits

At Magnolia Stay, we believe in unhurried hospitality and the quiet beauty of Queenstown. Whether you're seeking a peaceful room, a memorable meal, or simply a moment to breathe, we're here to help you plan a stay that feels like coming home.

We look forward to welcoming you to 11 Earl Street, Queenstown.